1. Introduction

This Privacy Policy outlines how Millora Pty Ltd ("we", "us", or "our") collects, uses, and protects your information when you use our platform to manage heavy vehicle assets and service records. By using the Service, you agree to this policy.

2. Information We Collect

We collect information necessary to provide our service, including:

• Account information (name, email, organisation)
• Asset and service data you enter into the platform
• Usage data (logins, activity logs, device type)
• Contact form submissions (name, organisation, email, phone, inquiry details)
• Technical information (IP address, browser type) for security and analytics

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Send service reminders and notifications
• Improve features and user experience
• Communicate with you about updates or support

4. Data Sharing and Disclosure

We do not sell or rent your data. We only share your information:

• With your consent
• To comply with legal obligations
• With service providers strictly for operating the platform (e.g., cloud hosting)

5. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or loss. However, no system is 100% secure.

6. Data Retention

We retain your data as long as your account is active or as needed to provide the Service. Contact form submissions are retained for up to 1 year for follow-up purposes. You may request deletion of your data upon account closure, subject to legal and backup constraints.

7. Your Rights

You may request access to, correction of, or deletion of your personal data. Please use our contact form to submit such requests.

8. Cookies and Tracking

We may use cookies or similar technologies to enhance your experience. You can manage cookies through your browser settings.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service constitutes your acceptance of the updated policy.

10. Contact Form Submissions

We collect information submitted through our contact forms to respond to your inquiries. This data is stored for up to 1 year for follow-up purposes and may be deleted upon request. Contact form data includes your name, organisation, email, phone number, and message content.

11. Governing Law

This Privacy Policy is governed by Australian law. Any disputes relating to this policy will be subject to the jurisdiction of Australian courts.

If you have any questions about this policy, please use our contact form to reach us. Millora Pty Ltd is an Australian company providing heavy vehicle asset management solutions.